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Library Support for Research Students and Staff

A Guide to library services for Research students and staff at the University of the Highlands and Islands

Who to contact


For faults and issues with eResources : please Log your own ticket at Unidesk, or use

- Libraries Live chat service Libanswers 

- For urgent IT issues - Live Chat 
Manned 09.00 - 20.00 Monday to Thursday ; 09.00-17.00 Friday ; 12.00 - 16.00 Saturday & Sunday

Alternatively : Log your own ticket via Unidesk or eMail:

For Researcher interlibrary loans or document supply : Use this online form: 

For requests for new eResources (journals, databases, etc.) Contact your local AP Library in the first instance

For print books or journals to be added to Library collection: Contact your local AP Library.

Centre for History researchers should contact Research Student / Staff Support

To use other University Libraries: Use the SCONUL Access online form - instructions and link here