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Coronavirus: changes to library services

Update - May 2022

Access to Print Books

 

Our libraries are largely returned to normal but some services may still vary according to local circumstances and restrictions.  Please check the Book borrowing and study space availability guide for the latest information at your academic partner.  The guide will also provide you with information regarding Click and Collect and Postal Loans services.

 

Books located at other libraries within the University of the Highlands and Islands

 

If you would like to arrange a loan from another library, please speak to your local library if you wish to make a request.

 

Books you have out on loan

 

The latest details are available in the Book borrowing and study space availability guide. If you wish to return your books by post, please check the guide for details on how to do so.

There is no need to worry about daily overdue charges - these are no longer in place.  However, if your book becomes very overdue, your local college library may invoice you for the replacement cost.  If you have difficulty returning your books on time, please contact the library to discuss the matter.

Some of our libraries have book return boxes at the entrance to the building, some allow books to be returned to the library itself and some require you to post them back (often with Freepost label). Full details can be found on the Book borrowing and study space availability page.

 

Help from a Librarian

 

Need a quick question answered, or detailed help in finding resources for a research project? The librarians are here to help:

  • We are delighted to announce that we now have a Library Live Chat service. It is currently available from 9 a.m. to 5 p.m., Monday to Friday. You will get through to a duty librarian who will either answer your query straight away or pass it on to the correct person to deal with it.
  • Contact your Librarian by email - see the Your Local Library page for contact details.
  • Arrange a video appointment with your local librarian using video conferencing technology - contact your librarian by email to arrange this - see the Your Local Library page for contact details
  • The LibGuides homepage has further guides on electronic resources, ebooks, referencing and much more. You can also open a ticket on the Servicedesk and your query or problem will be directed to the relevant member of the team.

 

Access to electronic resources

 

  • We continue to purchase electronic versions of Core and Recommended reading wherever possible. Our module reading list software includes a huge number of items that are available electronically. Within your list, look for the 'view online' button. 
  •  Multisearch: on searching, remember to tick checkbox options like 'full text' or 'online' to view materials that are available electronically. This will remove print materials from search results.
  • Our A-Z Online Collections list continues to offer a huge range of online resources and collections.

 The LibGuides homepage has further guides on electronic resources, ebooks, referencing and much more.