The new library chat service will launch on Monday 15th June at 9am. Chat to our librarians in real-time for help with services and resources. The normal operating hours will be Monday to Friday 9am-5pm. As usual, a support ticket can also be logged with Servicedesk at any time.
Term-time:
Monday 9.00am - 4.30pm
Tuesday 9.00am - 4.30pm
Wednesday 9.00am - 4.30pm
Thursday 9.00am - 4.30pm
Friday 9.00am - 2.00pm
Vacation:
Monday - Friday Please check with your local learning centre
Student of another university?
You are most welcome to use the study facilities in the local learning centres. You can use Eduroam Wi-fi if you bring along your own device and have logged on at your own institution beforehand. If you are a student from a university other than UHI, you can join as a SCONUL Borrower.
You may borrow up to 15 items. The loan period is 4 weeks. You will then receive 2 automatic renewals of 4-week periods. Following the two automatic renewals, you can then renew the book yourself for a third time. After the third renewal, if you still need the book, please contact the library at: ACLibrary@uhi.ac.uk. Books can be recalled if required by others after the first 4 weeks.
As well as print books, the Library service also provides access to a vast collection of eBooks and eJournals. Library Search is our resource discovery platform. There is a useful video guide to using Library Search.
Reserving books
You can place a reservation (known as a 'Hold') on a book using our Library Search platform. You can specify if you would like to collect the book (Click and Collect) from your nearest learning centre (please select the learning centre from the drop down list) or have it posted to you (Postal Loan). Click on the 'Place Hold' button to begin the process. Please see below for more information on Click and Collect and Postal Loans.
If you would like us to have your books ready for you to collect from your nearest learning centre, you can use our Click and Collect service.
Books can be requested through Library Search - click on 'Place Hold' and select 'Click and Collect'.
Book requests will be processed as soon as possible - please wait until you receive an email saying your books are ready to collect. You will have one week to collect the books before they are returned to the shelves.
If you would like us to send your books direct to you, you can request a Postal Loan. Books can be requested through Library Search - click on 'Place Hold' and select 'Postal Loan'. Please bear in mind that books are sent by 2nd Class Royal Mail, so may take a few days to reach you. You will be given details of our Freepost service, but please bear in mind that if the book does not qualify for Freepost, you will be liable for the return cost. Please note: Due to the cost of posting books, if you are able to travel to campus, please consider using our Click and Collect service instead.
If you use screen reader software and the book you want is not available as an ebook, we can search the RNIB's BookShare collection and provide you with a personal electronic copy of a book. Please contact the library at: ACLibrary@uhi.ac.uk
Your books will be automatically renewed after the first 4 weeks. You will then receive another automatic 4-week renewal. However, if the book is required by another student, we will recall it from you after the first 4 weeks have elapsed.
After your two automatic renewals, your books will be considered overdue unless you contact us to renew them, or your PAT or Student Advisor has informed us that you have mitigating circumstances which prevented you from returning the book on time. You will then be invoiced for the replacement cost of the book. It is important to return books on time so that other students can access them.
How to return your books
You can return books in person to your nearest learning centre or post them back using our Freepost address (please retain the receipt given to you by the Post Office). There is no cost to you if you use the Freepost address to send books back to us, but if you have several books, please separate them in to more than one parcel as the weight limit for each Freepost parcel is 2kg - if your parcel weighs more than 2kg, the Post Office will ask you to pay for postage.
Freepost RUEA-BCBJ-RJAT,
Attention Library,
Argyll College UHI,
Glenshellach Business Park,