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Innovative Interfaces

The Multisearch (Encore) resource discovery service and the library catalogue are both administered by the university on platforms that are provided by Innovative Interfaces, Inc. The information on this page only applies to those two products and not anything else on this Libguides site or the domain in general.

The Innovative Interfaces Accessibility Statement acknowledges that their systems are currently only partially compliant with the latest accessibility regulations. Areas of inaccessibility include:

  • Some pages have poor colour contrast.
  • Some images do not have alternative text or it is not descriptive.
  • Some adjacnet links are used for the same destination.
  • Element IDs are repeated instead of being unique.
  • HTML has been used to format site content.

A more detailed look at Encore can be found in Innovative's Voluntary Product Accessibility Template.

Additional catalogue enhancements which are embedded in Multisearch and libcat are provided by Proquest's Syndetic Unbound product which is WCAG AA 2.1 compliant.

The library service is likely to replace the Multisearch/Encore service during Summer 2022 when the current contract with Innovative concludes. When procuring a replacement, we will ensure it meets the standards outlined in the WCAG 2.1 regulations. Any discovery platforms that do not meet this requirement or do not have a clear roadmap to compliance will not be considered.

Feedback and contact details

If you experience difficulties with this website or require content in an alternative format, such as PDF, large print or audio recording please contact the library by: